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UK: +44 20 3051 2724
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Guest & Member Services

Hotel Guests – Customer Service

Visited a Magnuson Hotel recently? That’s great news! Need help? If you have feedback or need assistance, you will need to speak to the hotel management directly. We do not manage any of our properties; they are all independently owned and operated. Any issues should be addressed directly to the hotel concerned. (Involving our head office team may actually slow down the resolution of your issue.) Magnuson Hotels is not responsible or liable for any operational issues experienced by guests. We provide loyalty, marketing and revenue support for our listed hotels only. We do not process guest payments and therefore cannot issue refunds.

For after-hours room reservations, dial 866.904.1309 Monday to Friday: 5pm to 8am PST or Saturday & Sunday 24 Hours

In addition, we’ve got a list of frequently asked questions that might help. So, maybe have a look at our FAQs here.

Hotel Owner

Hotel Owner & Corporate Contacts

Hotel Owners

Existing hotel partners should contact us via any of the convenient options below:

US: 866.904.1309 or 509.747.8713
UK: +44 (0)20 3051 2724
Contact via email

More info for hotel owners via our dedicated website
Click here for a free quote
Contact via email

Travel Agents, Meeting or Group Bookings

Travel agents, businesses or guests wishing to make a meeting or group booking should contact us via any of the convenient options below:

US: 866.904.1309 or 509.747.8713
UK: +44 (0)20 3051 2724
More info for Travel Agents and request form
More info for Group & Meeting Travel
Contact via email

Headquarters

Corporate Contact Information & Media Inquiries

Magnuson Hotels USA Headquarters

200 E Mullan Suite 220
Spokane Valley, WA 99206
Tel: 866.904.1309
or
Tel: 509.747.8713

Magnuson Hotels UK Headquarters

Alpha House
100 Borough High St
London, UK
SE1 1LB
Tel: +44 (0)20 3051 2724
Marketing email

Prospective suppliers email

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