contactus

Contact Us

Guest & Member Services

Hotel Guests – Customer Service
Visited a Magnuson Hotel recently? That’s great news! Need help? If you have feedback or need assistance, you will need to speak to the hotel management directly. We do not manage any of our properties; they are all independently owned and operated. Any issues should be addressed directly to the hotel concerned. (Involving our head office team may actually slow down the resolution of your issue.) Magnuson Hotels is not responsible or liable for any operational issues experienced by guests. We provide loyalty, marketing and revenue support for our listed hotels only. We do not process guest payments and therefore cannot issue refunds.

For after-hours room reservations, dial 866.904.1309 Monday to Friday: 5pm to 8am PST or Saturday & Sunday 24 Hours

In addition, we’ve got a list of frequently asked questions that might help. So, maybe have a look at our FAQs here.

Magnuson Rewards – Customer Service
We’ve got a dedicated team for our Magnuson Rewards members.

Hotel Owner & Corporate Contacts

Hotel Owners

Existing hotel partners should contact us via any of the convenient options below:

Tel: 866.904.1309
Fax: 509.744.0364
UK: 0.800.014.8132
Contact via email

More info for hotel owners via our dedicated website
Click here for a free quote
Contact via email

Travel Agents, Meeting or Group Bookings

Travel agents, businesses or guests wishing to make a meeting or group booking should contact us via any of the convenient options below:

Tel: 866.904.1309
Fax: 509.744.0364
UK: 0.800.014.8132
More info for Travel Agents and request form
More info for Group & Meeting Travel
Contact via email

 

Corporate Contact Information & Media Inquiries

Magnuson Hotels USA Headquarters
525 East Mission Avenue
Spokane, WA 99202
Tel: 866.904.1309
Fax: 509.744.0364

 

Magnuson Hotels UK Headquarters
Unit 7, 16 Porteus Place, London, UK SW4 0AS
Tel: +44 20 3051 2724
UK: 0.800.014.8132
Marketing email

Prospective suppliers email

Have some ideas on how we could make this website better? Great! Fill out this form to offer your website improvement suggestions.